Welcome to the New Lounge Network Support Portal. This support website replaces our old Knowledge Base system. It also replaces both our Network Status page and News and Announcements pages. So it has all now been integrated into this single support website.
Our upstream providers for the NZ Domain Manager system are in the process of migrating to a new platform. This will continue to occur in the coming weeks and months. All clients that have domain names with us will therefore eventually have a new control panel to manage their domain names through. As part of this upgrade, clients with hosted websites and email on this platform will also be migrated across to a newer and more modern hosting platform. Clients will know if they are on this hosting platform if they normally log into the www.controlpanel.co.nz control panel to manage their email or website settings. These hosting clients will need to adjust some settings and may need to make modifications to their configurations and websites when this change takes place. Some websites, especially older ones may not work properly on the updated platform, so clients may need to engage with their website developer to make modifications. In some cases it may not be possible to up Please note t