Welcome to the New Lounge Network Support Portal. This support website replaces our old Knowledge Base system. It also replaces both our Network Status page and News and Announcements pages. So it has all now been integrated into this single support website.
The server engineers are currently aware of an issue that maybe affecting a small number of email users on our Auckland hosting network. This is affecting those users who are using SSL with their email client, and the POP3, IMAP or SMTP connection is through though the SSL using the domain *.webhost.co.nz. If you get a popup message in your email client and you can choose to continue and email should connect to the server to send or receive email. You can also access your email through the webmail login box at https://controlpanel.secureserver.co.nz/ . The webmail login is the lower of the two login boxes. Alternatively you can temporarily use the non SSL methods of connecting to POP3, IMAP and SMTP as shown at https://support.loungenetwork.co.nz/2010/01/faq-information-corporate-business.html#emailsettingsclient . This means for POP3 set the incoming port to 110, and SSL to none. For SMTP setting the outgoing port to port 25 with no authentication. For IMAP setting the incomin