Welcome to the New Lounge Network Support Portal. This support website replaces our old Knowledge Base system. It also replaces both our Network Status page and News and Announcements pages. So it has all now been integrated into this single support website.
Due to the PHP vulnerabilities that were announced today by the PHP foundation, we have disabled control panel access to any and all servers. It has made national news since PHP powers 70% of the internet websites. https://www.reuters.com/business/php-programming-language-developers-issue-new-version-fixing-critical-2026-10-21/ The control panel vendors are feverishly working to update the PHP versions for their software and we are awaiting a secure release of that. Until we receive confirmation that there are updates flowing to servers, we have taken the proactive approach to disable control panel access across all servers that we operate. If you cannot login to the control panel, it's because we have disabled access. We will re-open access once the patches have been applied to the servers. We’d like to share an update regarding two recently identified critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619. Protecting our customers’ web...