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Showing posts from November, 2015

2015-2016 Christmas and New Year Holiday Contact Hours

  2015-2016 Christmas and New Year Holiday Contact Hours As the year draws to a close, we would like wish all our clients a relaxing and safe festive holiday season. We thank you for your business over the year. With the festive season fast approaching we would like to remind you about how to contact us over the Christmas / New Year holiday period. Our main office will be closed between the 23rd December until the 11th January. We will be offering limited email support during this period. If you however need emergency support during this period, please use the emergency support form (charges apply). The servers will be continued to be monitored 24/7/365 as per normal, in case of any problems with servers or the network during this time. Please note that our upstream providers will also be implementing Brown Out, and Black Out periods, with the objective of reducing the likelihood of problems such as outages during the holiday break. This is explained further b