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[FAQ] Information: Technical Details

View the servers technical details, DNS, and other various server settings.


Server details for CPanel Hosting Plans
Server details for all Unmetered / Corporate / Business Hosting Plans


Server details for CPanel Hosting Plans

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CONTROL PANEL / WEBMAIL:
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CPanel Access:
Click here


Web Mail Access:
Click here


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EMAIL SETTINGS:
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The email settings you need can now also be found inside your CPanel control panel under the 'Email' section, under 'Configure email account'. You can eitehr use the NON-SSL settings, or the secure SSL/TLS Settings.

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NON-SSL SETTINGS
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Username:
 name@yourdomain.co.nz (enter your email address that you have already setup inside CPanel.)
Password: Use the password you setup in CPanel when the email address was setup. You can reset it in CPanel.

Please refer to the settings in your Control Panel as they may differ from those here.

INCOMING SERVER:

POP Server (for incoming email):
 mail.yourdomain.co.nz. Use Port 110
or
IMAP Server (for incoming email): imap.yourdomain.co.nz. Use port Port 143



OUTGOING SERVER:

SMTP Server (for outgoing email): Enter your ISP's SMTP mail server setting (check with your ISP).
Or use mail.yourdomain.co.nz. Use Port 26 or 8025

Please note that ISPs can block third party SMTP servers, so you may need to use your ISPs SMTP server. Please contact your ISP for more information on how to send email through their servers using your domain name.

Authentication is usually required for IMAP, POP3, and SMTP.


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SECURE SSL/TLS SETTINGS
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Username:
 name@yourdomain.co.nz (enter your email address that you have already setup inside CPanel.)
Password: Use the password you setup in CPanel when the email address was setup. You can reset it in CPanel.

Please refer to the settings in your Control Panel as they may differ from those here.

INCOMING SERVER:

POP Server (for incoming email):
 server.elinuxservers.com. Use Port 995
or
IMAP Server (for incoming email): server.elinuxservers.com. Use Port 993

[Where the red word 'server' is shown above, enter the name of the server you are on.eg. for the Wildcat server, enter wildcat.elinuxservers.com, or for the Gemini server, enter gemini.elinuxservers.com]



OUTGOING SERVER:

SMTP Server (for outgoing email): Enter your ISP's SMTP mail server setting(check with your ISP).
Or use server.elinuxservers.com. Use either Port 465 or 993.

Authentication is usually required for IMAP, POP3, and SMTP, so this option will usually need to be ticked in your email software.

[Where the red word 'server' is shown above, enter the name of the server you are on.eg. for the Wildcat server, enter wildcat.elinuxservers.com, or for the Gemini server, enter gemini.elinuxservers.com]



Please note that ISPs can block third party SMTP servers, so you may need to use your ISPs SMTP server. Please contact your ISP for more information on how to send email through their servers using your domain name.

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OTHER SERVER SETTINGS:
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Perl
#!/usr/local/bin/perl or #!/usr/bin/perl

Sendmail
/usr/sbin/sendmail
/usr/lib/sendmail

Date
/bin/date

Server Path:
/home/YOUR_CPANEL_USERNAME/public_html/


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NAMESERVER ADDRESSES:
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GEMINI Server: (Server Address / IP Address)
Primary: ns1.lounge-network.com / 72.34.37.176
Secondary: ns2.lounge-network.com / 72.34.37.177

WILDCAT Server: (Server Address / IP Address)
Primary: ns1.loungenetwork.biz / 72.34.32.75
Secondary: ns2.loungenetwork.biz / 72.34.32.76

Do not use the IP Address unless you really have to, as the IP addresses may change in the future.

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Server details for all Unmetered / Corporate / Business Hosting Plans

Listed below is a full list of current server settings for our Corporate & Business Hosting plans.

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CONTROL PANEL / WEBMAIL:
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Hosting Control Panel Access:
Please use the details emailed to you.


Web Mail Access:
Please use the details emailed to you.



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EMAIL SETTINGS:
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POP Server (for incoming email):
 pop3.webhost.co.nz or pop.yourdomain.co.nz

IMAP Server:
 imap.webhost.co.nz or imap.yourdomain.co.nz

SMTP Server (for outgoing email): Enter your ISP's SMTP mail server setting.


You can also now use our SMTP server for sending out emails, and the SMTP server details are below. We however don't provide any support for this, as some ISP's will block access to third party SMTP servers, from sending through their network. These ISP's require their users to use their own SMTP server, so you should use your ISP's SMTP server if you can.

To use our SMTP server, first you must enable SMTP for sending email, in the 'email settings' of the email address. You do this in your hosting control panel. We have a tutorial showing you how to do this here.

Once enabled, the outgoing SMTP server is smtp.webhost.co.nz
* We recommend that you connect using SSL on port 465.
* SMTP authentication in plain text is required to send the email.
* SMTP authentication for 'Outgoing Mail' is required to send the email. Only enable this for 'outgoing mail', and do not enable it for 'incoming mail'.
* Make sure that you have got SMTP enabled inside your hosting control panel, for the email account that is sending the email, or it won't work.


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Advanced Email Settings Information
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Incoming:
Ports 993 (IMAPS) and 995 (POP3S) are available for use with our IMAP and POP services, respectively.                           
Customers must connect using SSL for these ports.

Alternatively, TLS encryption is available on the standard IMAP and POP3 ports, 143 and 110 respectively.   

Outgoing:
Ports 465 (SMTPS) and 587 (submission) are available for use with authenticated SMTP                                   
Customers wishing to use these ports must connect via either SSL (for port 465), or TLS (for port 587).                                   
We strongly recommend that all customers use either TLS or SSL to encrypt their mail between their PC and our mail servers.   

NOTE: Mac mail programs and some others may ask for a type of password for SSL or TLS, please use "Password" or "Normal Password" which is usually the default.

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FTP SERVERS:
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ftp.yourdomain.co.nz

If your domain isn't using our nameservers, you can access FTP using the addresses below.

ftp.mydns.net.nz
 for Linux Hosting / PHP Hosting;

win.mydns.net.nz, or win2.mydns.net.nz for Windows hosting. win3.mydns.net.nz (All new Windows sites)



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NAMESERVER ADDRESSES:

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Please refer to details in your cPanel



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DATABASES:
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Please refer to details in your cPanel




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A/MX/CNAME RECORDS:
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Please refer to details in your cPanel

 

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