We are aware that a couple of clients reported issues connecting to online services hosted on these servers on 22/01/2026. The servers themselves were online and fully operational at the time, and services were accessible via most ISPs. However, a couple of clients reported that they were unable to connect through their own ISP. The issue appears to have been caused by these clients ISPs caching an outdated network route to the server and not automatically updating it after the datacentre changed the routing to a new upstream ISP. According to the host’s status page, the datacentre’s core ISP was temporarily null-routing port 53 traffic, which affected DNS resolution. As a result, the datacentre switched traffic to an alternative ISP. This change coincided with the time some clients began experiencing connectivity issues. Normally, ISPs automatically refresh routing and DNS information, but in this case, the clients ISPs appear to have continued to cache the old route between the clien...