This message only applies to clients hosted at our Auckland datacentre, and not clients on our CPanel based hostng plans.
The Auckland datacentre is currently undergoing the task of updating some of their legacy IP ranges. This usually does not cause any problems, and most changes will happen automatically. Here are a list of changes that they will be making, so that if you are having any issues you can check your domain template is using the right IPs. It will likely only be very old websites, that are 8 or more years old, that may still be using these old settings.
If you are using mail.[yourdomain] or mail.mydns.net.nz for incoming mail, please update this to pop3.webhost.co.nz.
If you are using mail.[yourdomain] or mail.mydns.net.nz for your outgoing mail settings please change this to smtp.webhost.co.nz, leave this if you have anything else!
If you have shared hosting or mail with us, but your domain is using an alternate domain provider, or alternate nameserver provider, you will need to make the following updates to the DNS records.
ftp: 184.108.40.206 needs to be updated to 220.127.116.11
pop/pop3: 18.104.22.168 needs to be updated to 22.214.171.124
imap: 126.96.36.199 needs to be updated to 188.8.131.52
smtp: 184.108.40.206 needs to be updated to 220.127.116.11
mail: 18.104.22.168 needs to be updated to 22.214.171.124
mail2: 126.96.36.199 needs to be updated to 188.8.131.52
smtp2: 184.108.40.206 needs to be updated to 220.127.116.11
www (php4): 18.104.22.168 needs to be updated to 22.214.171.124
www (php5.2): 126.96.36.199 needs to be updated to 188.8.131.52