This announcement only applied to clients on our Auckland business hosting network.
Dear Customers,
Please be aware that FTP access to 202.89.43.5 is no longer available for ftp access and has been updated on the default templates. You should be using the hostname ftp.mydns.net.nz or ftp.[yourdomainname] which should point to 119.47.119.36.
If your FTP access has stopped working please check this setting in your ftp client, and your domain template.
If you are using a custom domain template for your domain, you will need to make this update manually in your 'domain template'.