Information on who we are, what we do, and about our Web Hosting and NZ Domain Name services.
How good is Lounge Networks Online Support?
All hosting plans have comprehensive documentation. Online Support is given for server and server related issues only, and not for web design of website script issues, which are the responsibility of the websites developer. All servers are monitored 24/7 by our upstream providers.
We also have comprehensive instructions, with illustrated 'Step by Step' instructions in this knowledge base, showing you how to use your web hosting plan and setup your email software.
If you need additional help, you can email us. Usually your e-mail will be answered within a couple of hours, during normal working hours Monday to Friday. Response times do vary during the day depending on demand. Limited Emergency Support outside of business hours is available, but is charged for.
What makes Lounge Network different from other NZ Web hosting companies?
For a start we are only of New Zealand longest serving web host providers that is still operating, and under original ownership.
Basically what makes us different from other NZ web hosting companies is our personal touch, and trying to keep things simple as possible for you, our customer.
We realise that setting up a website by yourself is often a confusing experience, however we try to make things as easy as possible for you. For example, we are one of the only Web Hosting companies that personally setup ALL aspects of your website hosting account, including email settings and Domain DNS settings.
This takes away all the hassle of setting these up yourselves, which can be rather confusing to the beginner.
What types of sites does Lounge Network host?
We host a diverse range of websites for people and companies from all over New Zealand. The websites vary in size from single static one page sites, to complex database driven sites, consisting of thousands of pages.
Our business concentrates on hosting New Zealand websites for New Zealanders. We pride ourselves on being one of the few 100% Kiwi owned and operated website hosts in NZ.