Welcome to the New Lounge Network Support Portal. This support website replaces our old Knowledge Base system. It also replaces both our Network Status page and News and Announcements pages. So it has all now been integrated into this single support website.
What is happening? From November 13th the NZ Domain Registrar Dreamscape Networks will be rolling out a new 2FA system for the NZ Domain Manager ( https://www.domainmanager.co.nz ) . This will apply to all Domain Management accounts by adding 2FA verification checkpoints for certain account management actions to increase the security of all accounts. This will default to the most secure method setup by you on your account. Additionally, all Domain EPP / Transfer Codes that are set to unlocked will be locked automatically to ensure that domains cannot be transferred out of your account without authorisation. 2FA Account Management Checks You will be prompted for 2FA verification in the following places • Login • Account Recovery / Password Reset • Turning off the Domain Security Lock What if I have already added an alternate 2FA Method No action is required. You will continue to be prompted for your 2FA on all logins, if you wish to update...