Information on the way accounts and billing are handled at the Lounge Network. Are your prices excluding GST? Can I customise the payment duration for my hosting account? Can I get a refund if I haven't been using my hosting account? Can I pay my invoice by installment? Do you have an Automatic Payment Form I can download? How do I cancel my hosting account? How do I make a payment into your bank account from overseas? How do I pay my Web Hosting account? I have changed my bank, and I need to re setup my Automatic Payments? I have let my domain expire, why am I still being charged for web hosting? My company has changed ownership, what do I need to do? My web designer wants me to switch to their hosting services, should I?    What are your Bank Account details? What happens if I get behind in my payments? What happens if my account has been suspended for non-payment? What is the difference between Account 'Suspension',...

Information on Domain Names, including how you register and renew a domain name via our Domain Manager. How do I register a new domain name? Warning for all Domain Name Registrants General Can I register multiple names at once? Can you register all domain name extensions? Do I own my domain name? Do you provide free DNS services? How do I request my UDAI / AUTH Code from my existing Domain Registrar? How long can I have a Domain Name for, can anyone else register it? If I register a domain with you, do I also need to host with you? Tips For Choosing a Domain Name What characters can a Domain contain? What do the different Domain Extensions mean? What does 'Pending Release' mean with a .NZ domain? What is a domain name? What is a UDAI / AUTH Code? What is the difference between Domain Names and Hosting? What responsibilities do I have when I register a domain name? What types of Domain can I register? Who can register a Do...